Information we collect
When you place an order, create an account or contact us, we collect your name, email, shipping address, billing address, and any messages you send us. Payment details are handled by our payment processor and never stored on our servers.
We also collect basic technical information about your visit (device, browser, pages viewed) to help us improve the site.
How we use your information
- To process and ship your orders.
- To communicate with you about your orders and our services.
- To send you marketing communications, only if you have opted in.
- To improve our website, products and customer experience.
- To comply with legal obligations.
Your rights
You have the right to access, correct or delete your personal information, to object to or restrict processing, and to data portability. To exercise these rights, write to privacy@velora.studio.
This document is provided for client information and does not constitute legal advice. Please contact client care for clarification of any term.